Our objective is to ensure complete client satisfaction throughout the implementation of a process analyzer. Our customers can rely on professional services and supplies, from the initial feasibility studies right through to the final operation in their process. In addition to engineering and manufacturing the equipment, Hobré provides a wide range of services.

Our service team

With our group of experienced and highly specialized field service engineers, we offer top-quality preventive and corrective maintenance services, system commissioning, start-ups, site surveys, factory and site-acceptance testing (SAT), and customer training for both on and off-shore analyzer applications all over the world. In our ongoing mission to be closer to our customers, we continuously expand our service team and global support network.

Feasibility studies and engineering

With over 35 years’ experience in the process industry, Hobré is the right partner to investigate existing processes and advise on solutions for better performance and increased efficiency, resulting in the optimization of your processes.

Commissioning, SAT and start-up

Commissioning, SAT and start-up are crucial stages of any project. They are always carried out in close consultation with the end user’s project management and operators. Hobré’s qualified commissioning and start-up engineers make sure that both mechanical and electrical connections exactly meet their functionality and the analyzers fit perfectly into processes.

Training

Our service department provides targeted training courses either on-site or at the Hobré premises in Purmerend, the Netherlands. Operators and employees of technical departments can keep their knowledge up to date, enabling them to check the analyzer’s functionality, change consumables (filters, etc.) and troubleshoot if necessary. The on-site presence of well-trained operators and technicians contributes to the continued reliable functioning of analyzers.

Preventive and corrective field services

With our well-equipped and trained service specialists, customers can rely on Hobré for professional repairs, maintenance, inspections and exchange of critical parts. With customized service contracts, we assure optimal performance of the instruments and relieve our customer from maintenance.

In-house maintenance and repair

Hobré features a well-equipped service laboratory. This is an ideal place to maintain, repair, test and (re-)calibrate modules and portable analyzers.

Spare parts and supply

In order to guarantee maximum uptime of the systems, our customers are advised to keep a set of critical spare parts in stock. In addition, Hobré keeps a strategic stock of consumables and spare parts. Our spare parts department is committed to rapidly supplying our customers with original, exactly matching parts.

Remote support

Specifically for remote and offshore systems equipped with our Smart Sampling technology, we provide a condition-monitoring service and condition-based maintenance.